Camp5 Responsible Gaming — Look After Yourself, Keep the Balance
Camp5 believes that online entertainment should always be enjoyable and in control. This page provides practical guidance to help you play smart, set appropriate limits and identify signs that need immediate attention.
Gaming is for entertainment. If it starts to feel like a burden, it's time to take a break.
Camp5's Commitment to Healthy Gaming
As an online entertainment platform operating in Malaysia, camp5 takes our social responsibility seriously. We believe every user deserves a safe, controlled entertainment experience free from pressure. Online gaming should be a leisure activity — not a source of financial or emotional stress.
Our responsible gaming policy is designed to give users full control over their own experience. We provide a range of self-control tools, budget management guides and mental health information related to gaming habits. Our goal is simple: keep entertainment enjoyable.
Camp5 also strictly prohibits users under the age of 18 from registering or using this platform in any capacity. This is a commitment that cannot be compromised.
Recognise the Signs of Risky Behaviour
It's important to recognise early warning signs before gaming habits develop into a more serious problem. Here are some signs to watch out for in yourself or someone you care about:
Playing longer than planned just to try and recover lost money. This is one of the earliest signs of risky gambling behaviour.
Using borrowed money, emergency savings or funds set aside for daily necessities for deposits or gaming is a serious warning sign that requires immediate action.
Finding it difficult or impossible to stop playing despite intending to, or constantly thinking about gaming while doing other things.
Feeling restless, irritable, or stressed when not playing, or using gaming as an escape from personal problems and the pressures of daily life.
Gaming starts to interfere with work, family, study or social commitments. When this happens, an immediate change in your gaming patterns is needed.
Feeling the need to hide your gaming habits from family or friends, or lying about how much time and money you've spent playing.
Set Time and Budget Limits — The Smartest Move You Can Make
The best way to keep your gaming experience positive is to set clear limits before you start a session. This decision should be made with a calm and rational mind — not while you are in the middle of playing.
Effective Budget Limits
- Set a maximum amount in MYR (RM) that you are comfortable spending per session, week or month
- Treat money spent on gaming as an entertainment cost — not an investment
- Once that limit is reached, end the session without exception
- Never increase your budget limit when you are under pressure or chasing losses
Healthy Time Limits
- Set a time reminder on your phone before you start playing
- Take a break of at least 15 minutes every hour while playing
- Avoid playing late at night when judgement tends to be impaired
Quick Self-Check Questions
- Am I playing with money I can afford to lose?
- Am I playing for fun or because I'm stressed?
- Can I still stop whenever I want?
- Is gaming affecting my sleep, work or relationships?
- If your answer to the last question is yes — please seek help.
Self-Control Features on the camp5 Platform
Camp5 users can set daily, weekly or monthly deposit limits in RM via account settings. Once a limit is set, the system will not allow deposits exceeding that amount within the chosen period, even if requested.
If you feel like you need a break, you can activate a cooling-off period lasting a few days or weeks. During this time, you will not be able to log in or carry out any transactions on the platform.
For more serious cases, users may apply for long-term self-exclusion. Your account will be fully blocked for the duration you select. This is the strongest protective measure we offer.
To activate any of the self-control features above, contact our support team at [email protected] or refer to FAQ page for a step-by-step guide.
Minor Protection
Camp5 strictly prohibits anyone under the age of 18 from registering, accessing, or using this platform. This is a non-negotiable condition, and we enforce it through a rigorous identity verification process.
If you are a parent or guardian, we encourage you to take the following steps to protect the children in your care:
- Make sure the device you use to access the camp5 platform is protected with a strong password
- Use parental control software on devices shared with children
- Do not share your account login details with anyone, including family members
- Log out of your account after every session on shared devices
If you suspect that a minor has accessed the camp5 platform, please contact us immediately at [email protected] for prompt action.
Age Limit Requirements
- Minimum age to register: 18 years
- Identity verification is required on the first withdrawal
- Camp5 reserves the right to request age verification documents at any time
- Accounts found to be owned by minors will be terminated immediately
Life Balance & Seeking Professional Help
Online entertainment, including all games on the camp5 platform, should be a small part of a balanced life. It should never replace time with family, physical activity, offline hobbies, or adequate rest.
We encourage all users to:
- Spend quality time with family and friends offline
- Stay physically active and look after your mental health
- Treat online entertainment as a complement to your lifestyle — not your main activity
- Have an open conversation with your loved ones if you feel that your gaming habits are becoming a concern
If you or someone you know needs help with problematic gaming habits, we encourage you to reach out for professional support. Speaking with a doctor, counsellor or mental health professional is a brave and wise step.
For any questions regarding self-control features, deposit limits or responsible gaming on the camp5 platform, contact us at [email protected] or visit FAQ page us.
Need Immediate Help?
If you feel gaming has become a problem, don't wait. Contact the camp5 support team or seek professional help today.